The strawberry topping on the ice cream Sunday was spoiled. That's unusual. Not really a great vibe at this location but it was convenient today.
I went to this location today (1:30 - 2pm) and the lady working the counter was impatient and rude. I asked for a vanilla cone and she was halfway through scooping it out only to stop and tell me she couldn’t give it to me because it was too hard. Heh? If it’s in the display, should it not be ready to sell to customers? I also saw a large container that I thought was full of vanilla so I asked her why she didn’t just take it out of that. It turns out that container was actually empty and what I mistook as the ice cream was the white bottom of the container. Of all the flavors they say they sell, there were maybe five that you actually could purchase. ????????♀️ I had my daughter with me and I was trying to negotiate with her about other flavors she could try instead. I asked the worker a couple of times about the flavors they did have and to my surprise and bewilderment the worker was giving me an attitude for asking her what flavors were left. WTH??? I’m not trying to get the lady fired but maybe you could just put her in the stockroom or something…? Keep her away from customers. She should not be interfacing with them at all. She doesn’t have the right temperament or patience for it. It’s bad enough this location’s inventory is abysmal but to hire rude staff too?? COME ON.
Serving sizes aren't worth the price! Very disappointed as my family and I have been coming here for years and we will NOT be back! I was charged $2.32 for this kid scoop of vanilla! I've been purchasing this same scoop since forever and it's NEVER looked like this! This is ridiculous! If it weren't for the fact that I had promised it to my 5 yr old, I would've asked for a refund. And my husbands two scoop sundae looked just as pitiful!
First your lobby is closed. Then they don't even have hardly any ice cream" oh we don't have that, or we don't have scoops. Like shut down at that point. Wasting people's time and gas. Update your website would be nice. Instead of letting kids down.
This location is always out of stuff! I went two days ago for a cappuccino blast and they had no ice cream for it. I went today and they claimed that their mix was frozen. At his is a regular occurrence. They’re either either out of something or something is broken or they’ve closed early. This location is NOT the one. I mean, I’ve never seen an ice cream place run out of vanilla so much—that should be the one flavor they ALWAYS have…
