Our water heater failed and Jerry was quick to respond with a fair quote. He was able to install a new water heater within the same night and in a very timely manner. He was professional and knowledgeable. We will definitely call Jerry again for all our plumbing needs!
Jerry responded immediately and even on a Sunday. He is the most honest and fair plumber I have ever met. I did not think guys like him still existed! We will use Jerry for every future plumbing need we have and will recommend him to all of our friends and neighbors whole-heartedly! Thanks for your kindness Jerry! ????
Amazing experience with Grayson Plumbing! We got new flooring installed and needed to replace a toilet and a pedestal sink; fairly routine. However, when we closed the water supply lines in order to remove the old items, the water kept dripping, which caused us to have to close the water supply to the whole house until we could figure out what to do. This was on a Saturday and we had scheduled an appointment with Jerry for Tuesday to install our items. Too many days without water! There was no way we could do that. We contacted Jerry and he was on it. He came as soon as he could on Sunday, got the problem fixed, and we were able to get our water back on. Imagine our surprise when he offered to go ahead and install the toilet and the pedestal sink (which was more complicated than we thought) while he was there! On a Sunday and after a last minute call! Customer service like this is extremely hard to find and, when you find someone like Jerry, with many years of experience, lots of glowing reviews and a strong work ethic, you become a customer for life. Thanks to Jerry and to Grayson Plumbing for an amazing experience. We will definitely contact them for our future plumbing needs and won't hesitate to recommend them to our friends and family!
I had two toilets that were in need of repair, and one stopped working (bad clog) on a Saturday morning the day of a party at my house. Jerry within an hour of my call and fixed both toilets quickly. He was prompt, courteous, and reliable, not to mention he was very kind. I would definitely use his services again!
